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Title details for 淘宝网店金牌客服全能一本通 (视频指导版) by 大麦电商学院主编 - Available

淘宝网店金牌客服全能一本通 (视频指导版)

by 大麦电商学院主编
ebook
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全书共9章，主要内容包括初识网店客服、客服岗前知识准备、使用客服沟通工具及后台操作、客服售前服务、客服售中服务、客服售后服务、客服数据监控与统计分析、客户关系管理、客服考核与绩效管理等。

Formats

  • OverDrive Read
  • EPUB ebook

subjects

Languages

  • Chinese