本书分为职业素养、职业理想、职业意识、职业道德、语言素养、礼仪素养、沟通素养、自我管理素养、解决问题素养、团队合作素养、实践执行素养、职业发展素养、创新能力素养十三个章节。通过对每章节的学习，提升学生的职业素养和职业能力。 本书既可作为高等专科学校、高等职业学校、成人高校和各类技术学院的专业教材，也可作为机关、团体和企事业单位工作人员的必备参考书。
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